EMOTIONAL INTELLIGENCE IN THE WORKPLACE: STRATEGIES FOR ENHANCING EMPLOYEE PERFORMANCE AND SATISFACTION

Authors

  • Rizwan Ullah University of Malakand
  • Abid Khan University of Malakand
  • Tahira Riaz Department of Education, University of Malakand, Pakistan

Keywords:

Emotional Intelligence, Workplace, Employee Performance, Employee Satisfaction, Strategies, Universities, Malakand Division, Research Design, Data Analysis

Abstract

This study investigates the pivotal role of emotional intelligence (EI) in optimizing employee performance and satisfaction within university settings. Conducted in the Malakand Division. The study sampled 885 employees from universities in the Malakand Division, specifically: University of Malakand, University of Swat, University of Chitral, University of Bunir, and UET Swat, out of a population of 1956. A mixed-methods approach was employed, integrating quantitative survey data with qualitative insights to investigate the relationship between EI, performance, and satisfaction. The findings underscore the importance of EI development initiatives in Fostering a positive work environment, improving organizational outcomes and Enhancing employee performance and satisfaction

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Published

2024-10-21

How to Cite

Rizwan Ullah, Abid Khan, & Tahira Riaz. (2024). EMOTIONAL INTELLIGENCE IN THE WORKPLACE: STRATEGIES FOR ENHANCING EMPLOYEE PERFORMANCE AND SATISFACTION. Social Science Review Archives, 2(2), 259–271. Retrieved from https://policyjournalofms.com/index.php/6/article/view/71

Issue

Vol. 2 No. 2 (2024): Social Science Review Archives

Section

Articles