Relationship of Empowerment, Organizational Culture and Organizational Commitment on Employee Performance in Pakistan Railways

Abstract

The transportation sector, recognized as a major driver of economic growth, has been the focus of extensive academic and policy-oriented studies. This paper thoroughly examines the intricate dynamics of Pakistan's railway sector, covering its historical significance, current challenges, and future potential. Grounded in Social Exchange Theory, the study draws on a comprehensive literature review and empirical data to analyze the railways' role in economic development, the specific challenges faced by Pakistan Railways, and the essential role of employee performance in ensuring sustainability and growth. Additionally, the paper explores the influence of empowerment and organizational culture on employee performance, with organizational commitment considered as a mediating factor. Based on responses from 100 railway officers in BS-17 to BS-21, the findings reveal a positive and significant relationship between empowerment and employee performance, as well as between organizational culture and employee performance. However, organizational commitment mediates only the relationship between organizational culture and employee performance, not between empowerment and employee performance.