An Empirical Analysis of Organizational and Psychological Factors Affecting Job Satisfaction in Pakistan

Abstract

Purpose: This research investigates the role of perceived stress, organizational justice, leadership behavior, and perceived organizational support on job satisfaction in Pakistan, and suggests a combination of organizational and psychological determinants.

Design/methodology/approach: A cross-sectional research design was used that was quantitative. A structured questionnaire containing five-point Likert scale was administered to 173 employees in different fields The analysis of the measurement and structural models was done using SmartPLS 4.

Findings: The results indicate that the positive influence of perceived organizational support on job satisfaction is the greatest, and then leadership behavior and organizational justice. But perceived stress did not have a significant impact. The findings show that relationship and organizational factors are more influential than psychological stress in the determinants of job satisfaction in a collectivist context.

Practical implications: To ensure that job satisfaction is enhanced, organizations need to make support systems stronger, fair and develop effective leadership practices and not merely use stress management tactics.

Social implications: It has potential to improve the welfare of employees through enhancing conducive and fair working conditions which can enable organizations to attain effectiveness and development in socio-economic terms.

Originality/value: The study is an integrated and wholesome concept of job satisfaction, in Pakistan, that bridges the gaps in the literature.