Artificial Intelligence and Public Administration: Actors, Governance and Policies

Abstract

The emergence of Artificial Intelligence (AI) presents a transformative force in reshaping diverse sectors globally and offering the potential to revolutionize traditional practices and processes. Within the realm of public administration, governments increasingly explore the integration of AI technologies to enhance service delivery and refine governance mechanisms. This adoption promises improved efficiency, cost savings, and a more engaged citizenry. However, alongside these potential benefits, a myriad of challenges and considerations necessitate exploration. Broadly, the utilization of AI in public administration raises critical questions concerning governance, ethics, and societal implications. Governments must navigate a complex landscape encompassing regulatory frameworks, ethical considerations, and societal impacts to ensure responsible and equitable AI deployment. Additionally, issues pertaining to data privacy, security, and transparency require meticulous attention to maintain public trust and confidence in government AI initiatives. AI has the potential to empower decision-makers with data-driven insights, optimize resource allocation, and foster more inclusive decision-making processes. However, challenges such as algorithmic bias, accountability, and the potential for job displacement need to be addressed to harness the full potential of AI in public administration effectively. By applying a combination of multiple perspective analysis and content analysis, a comprehensive examination of role of AI in governance structures and policymaking processes is carried out, thereby, providing with a holistic understanding of the implications of AI deployment in public administration.