Identifying Barriers to Library Access and Inclusion for Students with Disabilities

Abstract

Purpose: This study aimed to examine the current library resources and facilities for students with disabilities (SWDs) and to identify the obstacles they face in accessing library services at the University of Peshawar. The study focused on both physical accessibility and the adequacy of library services.
Research Design/Methodology: A descriptive survey research design was employed. The study population included SWDs and library professionals who interact with them regularly. Stratified proportionate random sampling was used to select SWDs from different programs (BS & MS/M.Phil.), while a census approach was applied for library staff. Data were collected on physical facilities, assistive technologies, accessibility of information resources, and staff interactions with SWDs.
Findings: Results revealed insufficient library facilities, including lack of ramps, elevators, accessible washrooms, braille and talking books, and telecommunication aids. Tables, chairs, and signage were partially suitable, but circulation desks and shelves were difficult to access. Library staff were polite, empathetic, and provided supportive interactions with SWDs; however, they lacked knowledge of assistive technologies and specialized services. The study emphasizes the importance of staff training, improved infrastructure, and availability of adaptive technologies to enhance library access and inclusion for SWDs.
Originality/Value: The study addresses the scarcity of research on inclusive library services in Pakistan, providing insights into the current state of accessibility for SWDs in developing nations and highlighting areas for improvement.